All our trainers come to you. At your home, apartment gym, outdoor park, etc. You can also train live, online face-to-face.

Good Fit Guarantee: Love the session or it’s free. We guarantee that you’ll love your first session. If not we’ll credit it back and you can use it with another trainer.

Yes, all of our trainers are certified and have completed background checks.

All of our trainers are carefully handpicked, and qualified. We offer a Good Fit Guarantee which will allow you to try your trainer at no risk.

We know that the key to success is having the right trainer. We have a growing network of pre-screened and qualified trainers in our network and you can train with any other trainer.

Once you have identified your trainer, you can start training as soon as you both confirm a training schedule.

There is no one size fits all. Our trainers work to customize a program that meets your needs!

Great! It’s an extra $15/session per person that can be added during the checkout process.

Not a problem. We have access to trainers worldwide and can match you with a new trainer at your location. If we are unable to match you then you will receive a refund for your remaining sessions.

Yes. It is expected that you will complete your sessions each month. However, you will have an extra 14 days to complete your sessions. Need more time? No worries, just request an extension by emailing us at support@sendmetrainer.com.

The program is only as strong as the amount of accountability that it provides. A cancellation fee equal to 50% (fifty percent) of the remaining payments of the full contract length will apply and you forgo all remaining sessions.
From our experience, the only reason a client will want to cancel is if they are not enjoying their sessions with the trainer. The key to success is that you must have the right trainer and we guarantee that you will be 100% satisfied with our growing trainer network.

No. The trainer comes to your location or to wherever else you both agree.

No. Our trainers are comfortable training clients with limited or no equipment. You can get a great workout with just a few resistance bands, a yoga ball and dumbbells. We recommend that you have this equipment so that you can exercise even when your trainer is not there. If you don’t have any of these items, that’s ok too. Our trainers are quite creative!

If you need to cancel a session with your trainer, please give the trainer 24 hour notice or it will be considered a late cancel and will be deducted from your sessions.